Who we are
Startup Content operates startupcontent.com. This policy describes how we handle personal information in connection with this website and inquiries sent to our team. For privacy questions or requests, email contact@startupcontent.com.
Information we receive
- Information you send us. When you use our contact form or email us, we receive your email address, name, message, and any company details, selected services, links, or attachments you choose to include.
- Website request information. Our hosting provider, Cloudflare, processes technical information to deliver and protect the website. This may include your IP address, requested URL, browser and device information, and the time of a request.
Our contact form submits your details to our server, which uses Twilio SendGrid to deliver your inquiry to our team by email. We do not store contact form submissions in a website database. The message is processed by our email providers and retained in our correspondence.
Please include only information relevant to your inquiry. Do not send passwords, payment card details, or sensitive personal information through the contact form or by email.
How we use information
We use information to respond to questions, understand your business needs, discuss requested services, and maintain relevant correspondence. Technical request information helps deliver the website, diagnose problems, prevent abuse, and protect its security. We may also retain or disclose information where needed to comply with legal obligations or establish, exercise, or defend legal claims.
Where a legal basis is required, we rely on taking steps you request before entering an agreement, our legitimate interests in responding to business inquiries and operating a secure website, and compliance with legal obligations. If we ask for consent for a particular use, you may withdraw it by contacting us.
Service providers and sharing
We use Cloudflare for website hosting and delivery, Twilio SendGrid to deliver contact form messages, and email services to receive and respond to correspondence. These providers process the information needed for their services. Read Cloudflare’s privacy policy and Twilio’s privacy notice for more about their handling of information.
We may share relevant information with professional advisers or authorities when necessary to meet legal obligations or protect legal rights. We do not sell personal information collected through this website or share it for behavioral advertising.
Cloudflare operates a global network, and email services may process information in countries other than your own. Contact us for information about the providers involved in your inquiry and any applicable transfer safeguards.
Cookies and tracking
This website does not include advertising pixels or third party analytics scripts. Fonts and site assets are served from our website. Our hosting provider may use technical data or security cookies where needed to deliver the site and prevent abuse.
Retention and security
We retain correspondence for as long as needed to handle your inquiry and any resulting business relationship. We consider the purpose of the information, whether it is still needed, legal recordkeeping requirements, and any ongoing dispute when deciding how long to keep it.
We use reasonable safeguards to protect information and limit its use to the purposes described here. No internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
You can choose what information to send us. If you do not provide contact details or information needed to understand your request, we may be unable to respond or assist.
Depending on the law that applies to you, you may have the right to request access to, correction of, deletion of, or a portable copy of your personal information, and to request restrictions on its use. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful processing.
You may also have the right to object to processing based on legitimate interests. To exercise a right or raise a concern, email contact@startupcontent.com. We may need to verify your identity before responding. We handle requests in accordance with applicable law, including any required response periods and appeal rights. You may also complain to the data protection authority responsible for your location.
Changes to this policy
We will update this page when our practices change and revise the date above. Where required by law, we will provide additional notice or request consent before a material change takes effect.